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Updated by ACTIVESG 14 found this helpful Contact us
Who do I contact if I did not receive my MyCash refund?
The existing Active Wallet, the e-payment capability, comprises: a) MyCash (stored value feature) and b) ActiveSG Credits
If you require assistance regarding your refunds, please contact our Quality Service Manager at 1800 344 1177, or contact us online at www.activesgcircle.gov.sg/contact
Related questions
The old ActiveSG app has been discontinued. What refunds will be provided, and how do I receive them?
Will I still be able to use my Active Wallet?
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How will I know that the correct MyCash balance amount has been refunded to me?
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My family member or I don't have PayNow. How can we receive refunds?
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