A Singapore Government Agency Website
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
askgov

ActiveSG

Hello!
How can we help?

Quick links

Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds
Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds

Topics


    5 articles in

    The old ActiveSG app has been discontinued. What refunds will be provided, and how do I receive them?

    Updated 26d ago
    86

    Who will receive the $100 ActiveSG credits when logging in to MyActiveSG+?

    Updated 2y ago
    20

    Is there an expiry date for the $10 Anniversary Credits?

    Updated 11d ago
    15

    What happened to my ActiveSG credits in the old ActiveSG app?

    Updated 2y ago
    9

    Why aren’t all my remaining credits being deducted for my transaction?

    Updated 2y ago
    2

    Need more help?

    Describe your issues to us.

    Contact us
    activesgVisit ActiveSG website
    FeedbackPrivacyTerms of UseReport Vulnerability
    Created with
    askgov
    Built by

    ©2026 Open Government Products