If you are trying to log in to MyActiveSG+ with your Singpass app but don't see a response after tapping 'Approve', you may need to update your settings.

1. Open the Singpass app

2. Go to Settings at the top right hand corner of the app

3. Scroll to the App security section

4. Disable Prefer Face ID or Prefer fingerprint depending on the biometric settings of your phone

Once disabled, you should be able to log in to https://activesg.gov.sg with your Singpass.

For further assistance, please refer to https://ask.gov.sg/singpass.