- To minimise disruptions to their career guidance journey, jobseekers who already have an assigned career coach with WSG’s Careers Connect NTUC’s e2i centres are strongly encouraged to continue with the same career coach who is committed to supporting them in their job search.
What are the services provided by a Career Matching Provider (CMP)?
The CMPs support each jobseeker with customised career advisory and coaching sessions. The services provided by CMPs will allow jobseekers to:
- Assess their fit for certain job roles and industries based on their work experiences, skills, interests, and capabilities
- Gain access to market and industry knowledge and insights
- Learn job search strategies such as resume preparation, managing job interviews and profiling themselves to prospective employers to highlight their strengths
What are Career Matching Providers (CMPs)?
WSG has appointed two private sector placement providers as Career Matching Providers (CMPs) to help expand and complement existing Career Matching Services provided by WSG and NTUC's Employability and Employment Institute (e2i).
The CMPs strengthen WSG and e2i's overall capacity to serve more local jobseekers who are unemployed and actively looking for jobs, or seeking career transitions and professional career guidance.
Can jobseekers request to use the services of Career Matching Providers (CMPs) instead of WSG’s Careers Connect or NTUC’s e2i centres?
Yes, jobseekers who do not have an assigned career coach with WSG’s Careers Connect or NTUC’s e2i centres can request to use the services of CMPs. The assignment of CMP is subject to eligibility criteria.Are the services provided by Career Matching Providers (CMPs) chargeable?
No. The services provided by the CMPs are complimentary and aim to assist jobseekers in gaining awareness of their own career interests and goals.I have an appointment booked with Ingeus/ AKG (formerly known as Maximus). How can I cancel my appointment?
You may contact Ingeus/ AKG to cancel your appointment. • Ingeus: 6202 4700 or https://ingeus.com.sg/contact-us• AKG: 6817 6049 or https://akgsingapore.sg/job-seekers/#contact
I have an appointment booked with Ingeus/ AKG (formerly known as Maximus). How can I reschedule my appointment?
You may contact Ingeus/ AKG to reschedule your appointment. • Ingeus: 6202 4700 or https://ingeus.com.sg/contact-us• AKG: 6817 6049 or https://akgsingapore.sg/job-seekers/#contact
Are there plans to appoint more Career Matching Providers (CMPs)?
No, there are currently no plans to appoint more CMPs.Can jobseekers approach the WSG’s Careers Connect/ NTUC’s e2i Centres for further assistance if they have been assigned to any of the Career Matching Providers (CMPs)?
Jobseekers are strongly encouraged to follow up with their assigned CMP career coach who is committed to supporting them in their job search.At the same time, they can tap on self-help career services in https://www.mycareersfuture.gov.sg and participate in recruitment events and career workshops organised by WSG’s Careers Connect/ NTUC’s e2i centres.Will jobseekers be guaranteed a job if they are assigned to a Career Matching Provider (CMP)?
No, jobseekers are not guaranteed a job, regardless of which touchpoint or career coach they are being served by. This is because the final hiring decision lies with the hiring employer.What is the difference between services offered by the two Career Matching Providers (CMPs) and the services offered at WSG’s Careers Connect and NTUC’s e2i centres?
The services provided by the CMPs are similar to WSG and e2i's services at WSG's Careers Connect and e2i's Career Centres, given the close partnership between the organisations.
Why were the two Career Matching Providers (CMPs) chosen?
The CMPs were chosen based on their focus on WSG’s target jobseekers, proven track records, and capabilities in matching active jobseekers to jobs.Who are the appointed Career Matching Providers (CMPs)?
Ingeus Pte. Ltd. and AngusKnight Singapore Pte Ltd (AKG, formerly known as Maximus) have been appointed by Workforce Singapore as Career Matching Providers.