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How can I help my supervisee secure accommodation in the community?


Updated by SPSVCO

Stable accommodation is a key foundation for successful reintegration. Having a safe and secure place to live enables supervisees to focus on employment, strengthen family relationships, establish positive daily routines, and engage meaningfully with the community. Conversely, housing instability or homelessness may increase stress, disrupt rehabilitation efforts, and elevate the risk of reoffending.

Identifying accommodation needs early and connecting supervisees with the appropriate housing and community resources is important. Depending on the supervisee's circumstances, this may involve exploring family accommodation, referring them to HDB or Social Service Offices (SSOs), engaging Family Service Centres (FSCs), or linking them with community partners that provide transitional accommodation and support.

This guide provides an overview of the available housing options, referral pathways, and community resources to support supervisees in securing stable and sustainable accommodation as part of their reintegration journey.

Accommodation Referral Directory

Agency / Service

When to Refer

Contact Details

Housing & Development Board (HDB)

Public Rental Scheme, rental flat applications, tenancy matters, appeals, transfer of rental flats

Branch Service Line: +65 6225 5432
Sales/Resale Hotline: +65 6866 3066
Website: https://www.hdb.gov.sg

Social Service Offices (SSOs)

Financial assistance, ComCare, housing assessment, referrals to social workers and community partners

ComCare Hotline: 1800 222 0000
Email: Ask_SSO@msf.gov.sg
Website: https://www.msf.gov.sg/what-we-do/comcare

Family Service Centres (FSCs)

Family mediation, case management, housing referrals, psychosocial support

Locate nearest FSC via: https://www.msf.gov.sg or SupportGoWhere. HDB may also refer applicants to FSCs where additional support is required.

SupportGoWhere

To identify suitable government assistance schemes, including housing and financial support

Website: https://supportgowhere.life.gov.sg

ComCare Assistance

Financial assistance for individuals and families experiencing financial hardship while securing accommodation

Apply via nearest SSO or SupportGoWhere.
Hotline: 1800 222 0000

Community Partners

Organisation

Services

Contact

New Hope Community Services

Transitional shelter, homelessness support, family services, case management

Tel: +65 6305 9620

HCSA Community Services

Transitional accommodation and reintegration support for vulnerable individuals

Tel: +65 6745 3532

Habitat for Humanity Singapore

Home improvement, housing-related community support

Tel: +65 6744 7326

Open Market Housing Options

Where supervisees are financially able and do not qualify for subsidised housing, officers may discuss open market rental options.

Option

Description

Website

HDB Room Rental

Rent a room from an HDB flat owner

https://www.hdb.gov.sg

HDB Whole Flat Rental

Rent an entire HDB flat from the open market (subject to HDB eligibility rules)

https://www.hdb.gov.sg / https://www.cea.gov.sg

Private Property Rental

Rent a condominium or private apartment

PropertyGuru – https://www.propertyguru.com.sg

99.co – https://www.99.co/singapore
SRX – https://www.srx.com.sg

Co-living Spaces

Flexible rental with furnished rooms and shared facilities

Cove – https://www.cove.sg
Coliwoo – https://coliwoo.com
Hmlet – https://www.hmlet.com

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