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I tried to confirm that this is a trusted device, but the process failed. What should I do?


Updated by SINGPASS

Temporary connectivity issues can sometimes interrupt setup.

Here’s how to fix it:

  1. Try again: Re-attempt the trust confirmation step

  2. Reset the app: If it keeps failing, reset and set up the Singpass app again on your device.

Seeing this screen is not a sign of a compromised account.

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