Please ensure that your device uses Certified Google Play services. If you continue to encounter Error XX-XXX-EG-20 (such as 88-S15-EG-20), your device may not meet the minimum security requirements to run the Singpass app. For the safety of your Singpass account, you will not be able to set up the Singpass app on this device.

Alternatively, you can set up the Singpass app on a different smart device or log in to services with your Singpass ID and password.