I'm having trouble setting up the Singpass app on my Xiaomi device (encountering error code 83-T991) after a recent OS update. What should I do?
We are aware of a technical issue (error code 83-T991) affecting some Xiaomi devices after recent OS updates. This error prevents the app from working properly during setup. We are working on a fix to resolve the issue as soon as possible.
In the meantime, please try these troubleshooting tips:
Make sure your app is updated to the latest version
Update your OS and PlayStore/AppGallery if any updates are available
Re-install the app, reboot your phone, turn off any VPN, and try onboarding again right after reboot
Alternatively, you can continue accessing digital services with Singpass through your web browser:
Open your browser (Chrome, Safari, etc.)
Go to the digital service website
Log in with your username, password, and Two-Factor Authentication (2FA)
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