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I have lost my mobile device. What should I do?

Lost mobile device

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Updated by SINGPASS

Option 1
You can install the Singpass app on a new mobile device. Once you have activated the Singpass app on your new device, the Singpass app on your lost device will be automatically deactivated to ensure security.

Option 2
You may also choose to visit any of the Singpass counters in person, with your original NRIC or FIN card, to deactivate your Singpass app on the lost device.


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