If you have forgotten your Singpass password, you may reset your password online by following these steps here: https://go.gov.sg/singpass-password-reset-guide. If you require further assistance with your Singpass account, please contact the Singpass Helpdesk by filling out this form: https://go.gov.sg/singpass-feedback-issue , and a helpdesk officer will get in touch with you. You may refer to the link for Frequently Asked Questions on Singpass