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Can I provide feedback to SFA on the price, taste, presentation or appearance of food sold at food establishments?


Updated by SFA
SFA licenses food businesses as part of our regulatory regime to ensure that food sold in retail settings is safe for consumption. SFA’s licensing requirements do not regulate the price, taste, presentation or appearance of food sold by food businesses. As such, we would advise you to raise your concerns directly with the food businesses. Alternatively, you may wish to approach the Consumers Association of Singapore (CASE) for assistance with consumer disputes involving unfair trade practices. CASE is the first point of contact for such complaints under the Consumer Protection (Fair Trading) Act (CPFTA), which is administered by the Competition and Consumer Commission of Singapore (CCCS).

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