Over $30,000 has been lost in Google Meet scams since 1 April 2026, according to the Singapore Police Force (SPF). Victims were tricked into handing over their banking credentials and one-time passwords (OTPs) by scammers impersonating police officers. The fraudsters then used that information to steal from victims’ bank accounts.

🚩 Remember, SPF officers will never contact members of the public over Google Meet or any other non-official channel. Reject calls like that immediately.

Knowing how a scam works is the best way to protect yourself and your loved ones.

How the Google Meet police scam works:

Scammers make contact via an unsolicited video call that is designed to appear as though it is coming from an official police source.

Step 1: You receive an unexpected Google Meet video call. The caller appears dressed in a police uniform and may use the SPF logo as their profile picture. The email address used for the call may contain words such as "Singapore" or "Police".

Step 2: You’re told there’s a problem with your bank account or card. The caller claims to be conducting an official investigation, and says that your banking details are required to assist with the matter. This is a red flag.

Step 3: The scammer asks for your bank login, password or OTPs. They then use these details to withdraw money from your account without your permission.

How to protect yourself:

Reject unsolicited video calls from unknown sources. If you receive an unexpected Google Meet call from someone claiming to be a police officer, end the call immediately. SPF officers will never contact you via Google Meet.

Know what SPF officers will and won’t do. Government officials, including SPF officers, will never ask you to disclose your banking login details or OTPs, transfer or hand over money, valuables, or cryptocurrency, or install applications from unofficial app stores. They also won’t transfer phone calls to the police or another government agency.

Download the ScamShield app. Use it to block scam calls, filter scam SMSes, and verify suspicious numbers and links.

Check before you act. If you suspect a call or message might be a scam, check the ScamShield app or call the 24/7 ScamShield Helpline at 1799. Do this before taking any action.

If you think you’ve been scammed, report it. Call the police and your bank immediately if you suspect your banking details have been compromised. Report the scam via the ScamShield app, and make a police report.

For more information on scams, visit ask.gov.sg/scamshield