Once a number you have reported has been marked as scam by the authorities, it will be blocked in the ScamShield database for all ScamShield users. When this happens, you will receive an alert from the app (if you have enabled permissions to receive notifications) informing you that your report has been actioned upon.

You can also check the status of a number you've previously reported by clicking on the notification icon (🔔 ) on the top right corner of the ScamShield app, which will bring you to the "Your Scam Reports" page.

• To find out how to set up notifications for your ScamShield app, please refer to our product guide.

💬 Frequently Asked Questions

1. Can I track the history of all the numbers I’ve reported?

Yes. You will be able to see the full history of numbers you’ve reported that have been added to our blocklist in the ScamShield app under “Your Scam Reports” (when you click on the 🔔 icon on the top right corner).

2. Can I see reports from other users?

ScamShield doesn’t publicly display all user-submitted reports to protect privacy. However, if a number you encountered had been reported by others and has already been marked as a scam by the authorities, the ScamShield app will take action to protect you, provided you have your call blocking and SMS filtering permissions switched on.

3. Why am I not notified for every report?

Only reports that are marked as scams through our checks will trigger a push notification. This ensures the alerts you receive are reliable and meaningful.

4. Will I be notified when scam numbers other people reported get blocked?

No, you’ll only receive notifications when scam numbers that you reported get blocked. This way, we avoid sending too many alerts and help keep your notifications relevant and useful.