I have the ScamShield app, should I use the Bot or the app to report from now on?

You can use either! We wanted to ease reporting of scams for everyone, hence we created more reporting channels to do so. Reporting on either the ScamShield Bot or App, depending on which is easier for you, will go through the same channels to inform the authorities for action.

We also encourage users to add the Bot on WhatsApp and download the App, so that you easily check and reports scams on the Bot while receiving protection from scam SMS and calls via the App.