redeemsg
15
A Singapore Government Agency Website
Back to home
Updated by REDEEMSG Contact us
My screen says “An unexpected error has occurred” when trying to claim my vouchers. What should I do?
You can try the following:
Check that your internet/WiFi connection is stable, and try claiming again
Claim again using a different browser (e.g. Safari, Chrome)
If you continue to see this error, contact us here.
Related questions
I did not receive my voucher link after logging in to Singpass. Why is this so?
I received an OTP SMS from gov.sg but I was not trying to claim my vouchers. Why did this happen?
redeemsg
7
7
I cannot find the SMS with my voucher link. How do I access my vouchers?
redeemsg
4
4
I opened my voucher link but it says “The voucher cannot be found.” What should I do?
redeemsg
3
3
Need more help?
Describe your issues to us.
