I received an OTP SMS from gov.sg but I was not trying to claim my vouchers. Why did this happen?

Question

Accepted Answer

If you were not trying to claim your vouchers, you can safely ignore the SMS. Some residents accidentally enter the wrong mobile number when trying to claim their vouchers, so you may have received an SMS intended for them.

While we cannot prevent these errors, be assured that your vouchers can only be claimed by you, with Singpass and mobile number authentication required to do so.

I received an OTP SMS from gov.sg but I was not trying to claim my vouchers. Why did this happen?

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