I was not asked to enter an OTP after entering my mobile number. Why is this so?
Once you have entered your mobile number, RedeemSG will verify it against the mobile number listed in your Singpass. If the mobile number matches your Singpass records, you will not be asked to enter an OTP.
Related questions
I am trying to log in to the RedeemSG Merchant app, but I did not receive the OTP SMS. What should I do?
I received an OTP SMS from gov.sg but I was not trying to claim my vouchers. Why did this happen?
How do I claim my vouchers?
I did not receive my voucher link after logging in to Singpass. Why is this so?
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