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I have forgotten my Singpass Password

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If you have set up your Singpass 2FA, you can reset your password instantly online:

  1. Visit Singpass Portal

  2. Select 'Services' on the top scroll bar

  3. Select 'Reset password'

  4. Enter your NRIC or FIN details, followed by Singpass Face Verification or SMS One-Time Password

  5. Create your new Singpass password


Alternatively, you may request for a PIN mailer to be sent to your registered address. You will receive your PIN mailer in 3 working days. You may choose to visit a Singpass counter located in all Community Centres/Clubs (CC) across Singapore for more assistance.

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