If you have forgotten your Singpass password, you may reset your password online by following these steps: https://go.gov.sg/singpass-password-reset-guide.

If you require further assistance with your Singpass account, please submit a request at https://go.gov.sg/singpass-feedback-issue or call the Singpass Helpdesk at 6335 3533.

Please refer to the following link for a list of Frequently Asked Questions on Singpass: https://ask.gov.sg/singpass

Alternatively, you may also visit a Singpass counter at any Community Centre/Club (CC) or ServiceSG Centre. To locate a counter near you, please visit https://go.gov.sg/singpass-counters.