Why am I not able to spend my cash credits even though the merchant accepts PayNow QR?

Question

Accepted Answer

The cash credits in the LifeSG application can only be spent at merchants who accept payment by 'Scan and Pay' via PayNow UEN QR or NETS QR. PayNow QRs registered to their personal mobile numbers or NRIC instead of a company UEN are not accepted.

Why am I not able to spend my cash credits even though the merchant accepts PayNow QR?

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