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I am having trouble paying with my credits at a specific merchant. What can I do?

Updated by MSF

If you have issues paying with your credits using the LifeSG mobile app, please ensure that you have updated the app to the latest version available on the Google Play Store or iOS App Store. If that does not solve the issue, you may contact helpdesk@life.gov.sg for help on technical issues with the LifeSG application.

Do also take note that there are instances where some merchants (e.g. investment firms, wallet top-ups) do not accept transfers/payments from 3rd party bank accounts.

Topics:

Large Families SchemeTechnical queries relating to the usage of Credits

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