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I am unable to receive the access code at the Certificate Issuer’s office for him/her to retrieve my LPA in OPGO. What should I do?

Updated by MSF

Please confirm that you have indicated your mobile number correctly in your LPA application. You may do so by clicking on the LPA No. on your OPGO dashboard under the ‘Overview’ tab to access your LPA draft.

Please also check your mobile network coverage to ensure you can receive SMSes on your mobile phone. 

If the issue persists, you may contact OPG at 1800 111 2222 via Online FormSG https://go.gov.sg/opg-enquiry. Note: Airtime charges apply for mobile calls to 1800 service lines.

Topics:

Office of the Public GuardianInformation on LPA

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