msf
A Singapore Government Agency Website
Back to home
Updated by MSF
Contact us
I have pre-booked a hotel to serve out my SHN prior to this announcement. Can I stay in my original hotel? If the hotel does not waive cancellation fees, will the Government provide reimbursement?
It is mandatory for allreturnees (whether SC/PR/LTP holders) to serve their SHN in designated facilities.
Those who have arranged to serve out their SHN at other accommodation should inform their accommodation provider accordingly.
If you have incurred cancellation fees, you may request for further assistance through this form at www.go.gov.sg/shnhotelneeds, and we will contact you for more details.
Related questions
What happens if I am unwell? Will I be isolated if I turn out to be a confirmed case subsequently?
I’m serving my SHN at a designated facility/hotel/alternative accommodation and was given a 5-day MC that ends AFTER my SHN period. Am I able to relocate to serve out my MC after my SHN period ends? Do I need to submit a request to change accommodation?
msf
I have attended a marriage preparation programme with my previous spouse. Do I still need to attend the Marriage Preparation Programme (MPrep)?
msf
I am a Singapore Citizen/ local who is marrying a foreigner/ non-resident. I have received the results of my Long-Term Visit Pass (LTVP) application which notifies me that I need to attend MSF's programmes. Why do I need to attend MSF’s programmes?
msf
Need more help?
Describe your issues to us.
