We're taking a two-pronged approach: reducing peak hour crowding through incentives and strengthening the infrastructure to handle high passenger loads better.

1. Reducing Peak Hour Crowding

We encourage passengers to travel during off-peak periods through fare incentives. Currently, commuters who tap in at MRT or LRT stations before 7:45 AM on weekdays get up to $0.50 off their fare.

In areas where rail lines are busier, we have also introduced alternative express bus services to the CBD and other major destinations, to provide more options for commuters.

From 27 Dec 2025, we're also expanding incentives for northeast commuters with two new initiatives: free morning off-peak train rides and an enhanced Travel Smart Journeys programme that offers higher rewards for travelling outside peak hours.

2. Strengthening Infrastructure

We're also upgrading the physical systems to better cope with peak crowds. This includes replacing old equipment and using technology that can predict when parts might fail before they do.

Additionally, we're improving how trains are managed in real-time during peak hours and expanding the rail network with new lines like the Cross Island Line to spread passenger loads across more routes.