Can we put up a notice to inform patients of CHAS / MediShield Life / MediSave / etc accreditation?
Price Transparency Requirements, Public Scheme Accreditation Status Display
Yes, a notice stating accreditation would suffice. If a licensee decides to put up a notice of their CHAS/MediShield Life/MediSave accreditation status, licensees are expected to facilitate patients’ claims for these schemes (e.g. by submitting MediShield Life and/or MediSave claims via the relevant portals), where applicable.
Licensees whose accreditation is suspended should not put up a notice of their accreditation status, since they would not be able to make claims for their patients during their suspension period.
Related questions
Are Public Healthcare Institutions (PHIs) expected to explicitly inform patients about their public scheme accreditation status?
If the licensees had any contraventions with any healthcare financing schemes, what are the enforcement actions under the HCSA that can be imposed on the licensees to protect patient safety and welfare ?
Can licensees refer their patients to the relevant websites for fee-related information (e.g., MOH fee benchmarks, CPF MediSave and MediShield Life claims calculator to check on estimate claimable coverage) as part of the financial counselling?
Is it compulsory to reflect MediShield Life computations in all financial counselling materials?
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