It is not compulsory to compute estimated MediShield Life payouts in all financial counselling materials. Licensees are, however, required to share the applicable MediShield Life benefits (e.g., deductible, co-insurance, claim limits, etc) and MediSave withdrawal limits for the treatment or procedure that the patient is undergoing to the patient or the patient’s authorised representative.

Licensees may share an estimate of MediShield Life payout and MediSave deduction amounts, and should ensure that these estimates are reasonably accurate. A calculator for such estimates is currently available on the CPFB website, and within public licensees’ systems.