MINDEF

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33 articles in

I am new to this claims process. Are there any guides on using the eService?

9

How is my Make-Up Pay (MUP) calculated?

2

I was paid the wrong MUP amount. What should I do?

2

Will the system be able to avoid automatically computing claims if I have resigned and am leaving/have left the company before my ORNS activity?

1

When can I claim MUP?

1

What should I do if there is a change in my bank account details?

1

Can I appeal against the computed MUP claim amount?

Why do you pay AW only to NSmen who receive AW for at least 8 of the last 12 months?

I do not agree with the provisional amount computed based on my latest Notice of Assessment. Can I appeal against it?

I received a notification informing that I owe MINDEF an overpayment amount as a result of my MUP claim amount being adjusted based on my latest Notice of Assessment. Why was the payment inaccurate and how do I pay MINDEF back?

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