I received a notification informing that I owe MINDEF an overpayment amount as a result of my MUP claim amount being adjusted based on my latest Notice of Assessment. Why was the payment inaccurate and how do I pay MINDEF back?
Upon your consent, MINDEF/MHA will retrieve from IRAS the trade income in your Notice of Assessment (NOA) for the year of ORNS activity. If the NOA for the year of ORNS activity is not available, a provisional MUP amount will be auto-generated using your latest available NOA. Any difference will be topped up or recovered from you subsequently when the NOA for the year of ORNS activity becomes available (e.g., NOA 2024 for income earned in 2023).
For refund via the OneNS Portal:
(Payments via Credit Card or Internet Banking)
Login using SingPass @ www.ns.gov.sg
Select “MINDEF Payment Service"
Select “NSmen Overpayment” and enter amount payable
Under Unit/Dept text field, enter "NPC" and proceed to make payment
For refund via the AXS Station:
(Payment using ATM Cards)
Click “Government” -> “MINDEF” -> "Payments without reference" -> “Losses & Damages Others”
Select “NSmen Overpayments” and proceed to make payment
Related questions
I do not agree with the provisional amount computed based on my latest Notice of Assessment. Can I appeal against it?
I am not keen to allow MINDEF to retrieve my IRAS information. How can I receive the MUP claim for my ORNS activity?
My company is on the DIRECT scheme. We found out that MINDEF reimbursed us the MUP claim amount of an NSman employee who is no longer employed with our company. Do we have to return this amount to MINDEF?
My company is on the DIRECT scheme. If the amount MINDEF reimburses to my company is less than what my company would have paid the NSman if he was not called up for ORNS activity, can my company take this difference from the NSman?
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