My employer is not on the DIRECT scheme. If MINDEF pays me less than what my employer has deducted from my salary, what can I do?

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Accepted Answer

Please approach your employer to amend your MUP claim details on the OneNS Portal. As we rely on CPF data submitted by employers two to three months before the ORNS activity, the data used to auto-generate the MUP amount might not be the most updated.

All amendments to auto-generated MUP amounts should be made within three months from the start of ORNS activity.

My employer is not on the DIRECT scheme. If MINDEF pays me less than what my employer has deducted from my salary, what can I do?

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Related questions

I just received a pay increase (promotion/changed job) and my CPF data would not be reflective of my current income. How can I appeal to be compensated based on my current income?

Does the auto-computed payment apply the latest information from CPF Board? For example, if the ORNS activity starts on the 1st of the month, will the claim use data for that month?

My company is not on the DIRECT scheme. Based on MINDEF’s auto-computed amounts, we have to pay our NSmen employees more than what we would need to if we were to deduct their salaries based on the time they are away from work due to NS activity. Can we appeal to get the difference?

My company is on the DIRECT scheme. If the amount MINDEF reimburses to my company is less than what my company would have paid the NSman if he was not called up for ORNS activity, can my company take this difference from the NSman?

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