mindef
A Singapore Government Agency Website
Back to home
Updated by MINDEF Contact us
My company has more than two entities. My NSman employee was transferred to another entity under my company but there are no changes to his employment conditions. Can I still claim MUP for his ORNS activity?
Yes, your NSman employee is eligible for MUP based on the income data submitted by your company to CPF Board.
However, if the auto-generated claim for your NSman employee’s ORNS activity was created under the CSN of the previous entity, your company will need to remove the auto-generated claim and initiate a new claim under the CSN of the entity he was transferred to.
The computation of MUP for this claim will not include the AW components under the CSN of the previous entity. Please contact NSmen Payment Centre at contact@ns.gov.sg should you wish to appeal to include the AW components under the CSN of the previous entity for your NSman employee’s MUP claim.
Related questions
My NSman employee’s ORNS activity is from mid-Dec 2023 to early-Jan 2024. I understand that the AW used in the computation of his MUP claim is from Dec 2022 to Nov 2023. As my NSman only receives AW in Dec, can I appeal for his MUP to be computed based on his AW from Jan 2023 to Dec 2023?
My company is not based in Singapore but my NSman employee works in Singapore. Why is MUP not auto-computed?
mindef
Can I claim MUP for a new NSman employee whose MUP was not automated due to the lack of CPF data?
mindef
My company is not based in Singapore. How can I claim MUP for my NSmen employees?
mindef
Need more help?
Describe your issues to us.
