Can I claim MUP for a new NSman employee whose MUP was not automated due to the lack of CPF data?

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Accepted Answer

You are eligible to claim MUP for your NSman employee’s ORNS activity as he is employed during his ORNS activity.

Please submit a MUP claim on the “Employee Payment Management” eService on the OneNS Portal. You will need to attach supporting documents such as your NSman employee’s payslip for the month of his ORNS activity.

If your company is registered with the DIRECT scheme, please continue to pay your NSman employee what you would normally pay him per your regular pay schedule, as though he had not been away for ORNS activity. This amount should include their full basic salaries and fixed allowance components that he is eligible for, as well as the additional payments (e.g., overtime pay) or variable payments (e.g., commissions) typically paid to him on a monthly basis. MINDEF will reimburse the MUP claim amount to your company.

If your company is not registered with the DIRECT scheme, you should deduct your employee’s salary based on the amount of time he was away from work due to ORNS activity. MINDEF will reimburse the MUP claim amount directly to him.

Can I claim MUP for a new NSman employee whose MUP was not automated due to the lack of CPF data?

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Related questions

My company is on the DIRECT scheme. We found out that MINDEF reimbursed us the MUP claim amount of an NSman employee who is no longer employed with our company. Do we have to return this amount to MINDEF?

My company is not on the DIRECT scheme. Based on MINDEF’s auto-computed amounts, we have to pay our NSmen employees more than what we would need to if we were to deduct their salaries based on the time they are away from work due to NS activity. Can we appeal to get the difference?

My company is on the DIRECT scheme. If the amount MINDEF reimburses to my company is less than what my company would have paid the NSman if he was not called up for ORNS activity, can my company take this difference from the NSman?

My company has more than two entities. My NSman employee was transferred to another entity under my company but there are no changes to his employment conditions. Can I still claim MUP for his ORNS activity?

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