You should have the following before using the e-Service:

• A Singpass account

• A valid travel document

• Name and address of your current employer (if any); and

• Visa or MasterCard Credit/ Debit Card; American Express (AMEX) card; Internet banking (DBS/ POSB, OCBC, UOB and Standard Chartered Bank banking account in Singapore), or PayNow.

In addition, for PR reinstatement request, you will be required to prepare and upload the supporting documents via PDF/ JPG format:

• Request letter to reinstate PR status;

• Passport bio-data page;

• Singapore Identity Card and

• The following documents, where applicable:-

(i) If you are employed by a company

• A letter (issued not more than 1 month ago) from the employer addressed to the Controller of Immigration, stating the date of employment, position held and monthly salary;

and either

• A statement from the CPF Board showing the CPF Contribution History for the last 12 months; or

• Income Tax Notices of Assessment for the last 3 years.

(ii) If you are self-employed

• Income Tax Notices of Assessment for the last 3 years; or

• A valid Business Registration Certificate (showing the names of all the Directors and partners) from the Instant Information Service, Accounting & Corporate Regulatory Authority (ACRA)

(iii) If you obtained Singapore PR under the sponsorship of your spouse who is a Singapore citizen or Singapore PR

• Original Marriage Certificate; and

• Singapore Identity Card of your spouse.