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What can I do if I do not have the requested information when submitting the citizenship application?
For mandatory fields, please indicate 'NA' if you do not have the requested information.
For documents, such as birth certificates, where the system prompts you to upload the actual or extract copy of the document, please ensure you obtain the relevant documents. The alternative documents should be issued by the same authority and have the same information as the documents it replaced.
Related questions
How do I complete the field on foreign identification number for citizenship application?
What can I do if I need help to complete the fields/upload documents to the citizenship application?
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Can I produce other documents in replacement of the required document for my citizenship application?
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How will ICA contact me if my citizenship application require additional documents?
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