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What should I do if I did not receive the email on retrieving my digital Long-Term Visit Pass?
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Source: https://www.ica.gov.sgYou should receive the email within 30 minutes after completion of formalities at ICA. If you did not receive the email after 30 minutes:
- Check the spam or junk folder of your email account
- Ensure that your email inbox folder is not full
- Ensure that you have an active internet connection on your device
If you are unable to locate the email after performing the above checks, please submit a request for assistance.
This information provided here is sourced from the ICA website.
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