A Singapore Government Agency Website 

How do I retrieve my digital Long-Term Visit Pass (LTVP) on FileSG?

icaLogo

ica

Source: https://www.ica.gov.sg

For users with a Singpass account:

  •  Login to the FileSG website with your Singpass account
  • Confirm your contact details if you are logging in for the first time
  • Upon successful login, you can view and download files you have been issued, by different government agencies through FileSG

For users without a Singpass account:

  • You will need to enter the transaction ID onto the FileSG website, for the file you are trying to retrieve. The transaction ID can be found in the email sent to you, after completion of formalities at ICA. 
  • Input the required personal particulars and complete  authentication with the One-Time-Password (OTP) sent to the mobile number provided in your LTVP application.
  • Upon successful authentication, you can view and download the LTVP that is associated with the transaction ID provided at the start of this process

This information provided here is sourced from the ICA website.


Let other citizens know if this answer was helpful
Did this answer your question?

Can’t find what you’re looking for?