How do we verify that the cargo permits have been cleared under the new paperless clearance system?
All cargo clearance information will be captured in our systems based on the cargo clearance permit(s) tagged to the vehicle license plate number submitted via MyICA Mobile App (under cargo clearance) or the ICA e-Service.
Since 6 Jan 2023, traders can view the clearance information via Customs Permit Clearance Enquiry Service (PCES) on the Networked Trade Platform. With the PCES, traders will be required to key in the permit number and a Unique Entity Number (UEN) of the trader or any party involved in the shipment to perform the query. Traders may refer to Singapore Customs Circular No: 02/2023 for more information.
This information is sourced from ICA
Related questions
Are physical permits or documents required for cargo clearance after I made a SGAC-Cargo submission?
Are we still required to keep physical cargo clearance permits in case of system downtime/issues?
What should I do if my permit is torn, stolen or misplaced?
What if system fails to retrieve my permit and vehicle details despite the SGAC-Cargo submission?
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