I am asked to complete outstanding actions on the HOMES eService, but I do not have a Singpass account to log in to e-Service. What can I do?

You can register for a Singpass account at https://www.singpass.gov.sg if you are a/an;

• Singapore Citizen and Permanent Resident

• Employment Pass (EP) and Personalised Employment Pass (PEP) holders

• EntrePass holders

• S-Pass holders

• Dependent Pass holders (of EP, PEP, EntrePass and S-Pass holders)

• Long Term Visit Pass-Plus (LTVP+) holders

• Long Term Visit Pass holders

• Selected Work Permit Holders who require Singpass to access government digital services

Please note that the minimum age requirement for a Singpass account is 15 years old.

Alternatively, you may ask a family/household member who is included in your household, to log in to HOMES eService with his/her Singpass and help perform the actions required.

Please contact the HOMES Ops officer who was the liaison for your case, via email or HOMES hotline 6818 1422 (from Mondays to Fridays (excluding Public Holidays) between 8.30am and 5.30pm) for assistance, if completing your actions on the HOMES eService is not a viable option for you.