Back to home

I enrolled in Healthier SG and completed my first Health Plan consultation/ in-person annual Health Plan check-in, but I have not received my Healthpoints. How long will it take for me to receive the Healthpoints?


Updated by HEALTHIERSG 8 found this helpful

After completing your first Health Plan consultation/ in-person annual Health Plan check-in, your Healthier SG clinic will typically submit your Health Plan within 3 days from your consultation date.

The 3,000 Healthpoints benefit (worth $20) for completion of your first Health Plan consultation will be credited to your Healthy 365 profile within 5 days of your first Health Plan appearing in your HealthHub app.

To be eligible for the one-off 1,500 Healthpoints benefit (worth $10), you will need to complete an in-person Health Plan check-in and view your updated Health Plan on HealthHub after your in-person Health Plan check-in. Both of these actions will need to be completed within the qualifying period of 1 Jul 2026 to 31 Dec 2029. Once you have met the criteria, please allow 3 to 5 days for your Healthpoints to appear on Healthy 365.

If you have not received your Healthpoints 5 days after your first Health Plan is reflected in your HealthHub app (for the 3,000 Healthpoints benefit or after you have met the 2 criteria for the one-off 1,500 Healthpoints benefit), you can inquire about the Health Plan submission and Healthpoints disbursement by calling the MOH Hotline at 6325 9220.

Related questions

Need more help?

Describe your issues to us.

Contact us