I enrolled in Healthier SG and completed my first Health Plan consultation/ in-person annual Health Plan check-in, but I have not received my Healthpoints. How long will it take for me to receive the Healthpoints?
After completing your first Health Plan consultation/ in-person annual Health Plan check-in, your Healthier SG clinic will typically submit your Health Plan within 3 days from your consultation date.
The 3,000 Healthpoints benefit (worth $20) for completion of your first Health Plan consultation will be credited to your Healthy 365 profile within 5 days of your first Health Plan appearing in your HealthHub app.
To be eligible for the one-off 1,500 Healthpoints benefit (worth $10), you will need to complete an in-person Health Plan check-in and view your updated Health Plan on HealthHub after your in-person Health Plan check-in. Both of these actions will need to be completed within the qualifying period of 1 Jul 2026 to 31 Dec 2029. Once you have met the criteria, please allow 3 to 5 days for your Healthpoints to appear on Healthy 365.
If you have not received your Healthpoints 5 days after your first Health Plan is reflected in your HealthHub app (for the 3,000 Healthpoints benefit or after you have met the 2 criteria for the one-off 1,500 Healthpoints benefit), you can inquire about the Health Plan submission and Healthpoints disbursement by calling the MOH Hotline at 6325 9220.
Related questions
How will I receive my Healthpoints as part of my enrolment into Healthier SG? Will my Healthpoints expire?
23
How can I qualify for the one-off 1,500 Healthpoints benefit (worth $10) that will be launched on 1 July 2026?
5
I am already following up with my Healthier SG doctor regularly per my doctor’s recommendation. Do I need to go for extra Health Plan check-ins to qualify for the one-off 1,500 Healthpoints benefit (worth $10)?
Am I eligible for the one-off 1,500 Healthpoints benefit (worth $10) if I completed my annual Health Plan check-in before 1 July 2026?
Need more help?
Describe your issues to us.
