While I was in the midst of
submitting my resale application/ Request for Value, I encountered an "Inactive Time Out" prompt.
What should I do?

Question

While I was in the midst of
submitting my resale application/ Request for Value, I encountered an "Inactive Time Out" prompt.
What should I do?

Accepted Answer

If you do not complete the submission of your Resale Application or Request for Value within a certain time frame, the system will prompt you to confirm whether you wish to continue with the transaction.

If you click 'OK', you will continue to have access to the e-Resale system for submission.

If you click 'Cancel', you will not be able to continue further.

While I was in the midst of submitting my resale application/ Request for Value, I encountered an "Inactive Time Out" prompt. What should I do?

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