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The iPad / Apple Pencil is faulty, how do I get it serviced?

Updated by FMSS

Students should first seek assistance at the school IT Center to assess if the issues can be resolved by troubleshooting.

For Apple iPad / Apple Pencil issues with the devices, students will need to bring to any of the 3 following Apple service center for support.

  1. Apple Store @ Jewel Changi Airport

  2. Apple Store @ Orchard Road

  3. Apple Store @ Marina Bay Sands

Note: Depending on the nature of the cases and devices a service fee may be chargeable.

For more information, please visit the Damage and Repairs page

Topics:

Personalised Digital Learning Programme (PDLP)In-School Daily Usage & Security

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