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Can preschools charge parents additional fees for operational costs incurred to mask other individuals in CCTV footages?

Preschool Operational / Licensing Matters


Updated by ECDA

Preschools may charge a fee to mask individuals’ faces to protect their privacy if the footage features other children and adults. This is in line with the Personal Data Protection Act (PDPA) requirements and guidelines.

The fee for masking depends on factors such as video duration and complexity, and the CCTV system the preschool has. The fee is determined by the preschool. If you have feedback on masking fees or difficulty making the payment, please share your concerns with the preschool management.

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