I have ordered some items via the internet. They have been sent to Singapore by post (for example, via. Express Mail Service). Why are the items retained?

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Accepted Answer

All goods imported through postal service are subject to clearance by the Immigration & Checkpoints Authority (ICA) officers based at the Singapore Post Centre (SPC).

A parcel could be retained if it contains dutiable goods, controlled goods or prohibited goods or if the parcel contains non-dutiable and non-controlled goods of a total CIF value above S$400 with no invoice attached to it at the time of arrival.

Please click here for more information on clearance procedures of postal parcels.

I have ordered some items via the internet. They have been sent to Singapore by post (for example, via. Express Mail Service). Why are the items retained?

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