cpf
A Singapore Government Agency Website
Back to home
Updated by CPF
Why is my appointed Trusted Contact not allowed to view my CPF account balances / statements? Why are they not allowed to transact using my CPF account?
As the account holder, you maintain complete control over your CPF account. This is of critical importance as your CPF account holds your retirement savings and payout arrangements.
Your Trusted Contact can only receive key transaction information through notifications to help you monitor for suspicious transactions - they cannot view your full CPF account details, make transactions, or change any account settings on your behalf. This ensures your Trusted Contact can help identify suspicious transactions while your account privacy remains protected.
Your Trusted Contact can only receive key transaction information through notifications to help you monitor for suspicious transactions - they cannot view your full CPF account details, make transactions, or change any account settings on your behalf. This ensures your Trusted Contact can help identify suspicious transactions while your account privacy remains protected.
This information is sourced from CPF.
Related questions
What can my Trusted Contact view or do?
Will my Trusted Contact(s) be held accountable if they fail to notify me about the unusual or unexpected transactions in my CPF account?
cpf
What is my role as a Trusted Contact?
cpf
I am a Trusted Contact. Why am I not allowed to transact on my appointer’s behalf or view the CPF account balances and statements?
cpf
Need more help?
Describe your issues to us.