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Why did I receive an error message saying I am ineligible for MediShield Life premium discounts when I tried to redeem it?

Updated by CPF
All Singapore Citizens (SC) or Permanent Residents (PR) covered under MediShield Life (MSHL) or an Integrated Shield Plan, and aged 40 and above, can redeem Healthpoints for MSHL premium discounts.  
 
If you are a SC or PR, you may be ineligible to redeem MSHL premium discounts due to the following reasons (non-exhaustive): 
  • You have been granted suspension of MSHL premium collection; or 
  • You are a new SC or PR whose MSHL cover is still being issued. For more details, please refer to your Healthcare Dashboard to check the status of your MSHL coverage. 
 

This information is sourced from CPF.

Topics:

Healthcare FinancingMediShield Life

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