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When can a referral be withdrawn / rejected?

I would like to know which users are able to withdraw / reject a referral and at what stage (status) are they able to do so!

Updated by BRIGHT

You may refer to the matrix below! Please note that being a contributor will not grant you the right to withdraw / reject a referral. You will need to be the RS or the assigned OIC in order to withdraw / reject a referral.


Can RS withdraw?

Can assigned OIC withdraw / reject?

Can SP withdraw / reject?

Pending AIC Assignment

Yes

Yes

No

On waitlist

Yes

Yes

No

Assigned to Service Provider

Yes

Yes

Yes

Accepted/Scheduled

Yes

Yes

Yes

Admitted by Service Provider

No

No

No

Pending AIC review

No

Yes

No

Topics:

Referrals

Related questions

Why am I unable to view the referral after I reject / withdraw the referral?

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How can I remove a contributor from a referral?

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What is a contributor? How do I add a contributor to my referral?

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