I can see my child’s booking but I can’t make any changes to it. Why?
Only the parent who booked or balloted on behalf of the child can edit and manage the booking, including:
Receiving ballot result notifications via SMS and/or email
Cancelling pending ballots
Paying for a successful ballot
If your child has bookings or ballots made by another parent, you can still view your child's:
Pending ballots
Ballot results
Upcoming bookings
Related questions
I did not receive an SMS and/or email notification for my child's booking or ballot. Why?
How can I cancel a ballot I made on behalf of my child?
I can’t book or ballot on behalf of my child. What should I do?
My child does not have Singpass, how can I book or ballot for a facility on behalf of my child?
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