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I was unable to use my swim pass because it rained. Can I get a refund?
If you were unable to use your single-entry swim pass due to the rain, you may call our Quality Service Manager at 1800 344 1177 or contact us online at https://www.activesgcircle.gov.sg/contact to request a refund.
You can check your pass refund status on the MyActiveSG+ platform, under the respective pass.
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