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What if the PLD iPad is misplaced, stolen, or lost?

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  1. Do report to the Form teacher and the ICT Manager. School DMA administrator to remote lock the device.

  2. Parent/Student to make a police report within 48 hours of discovery of loss iPad.

  3. Student may loan out a device from school and return on a daily basis.

  4. Parent to email Insurer and cc pdlpapple@asiapac.com.sg to provide police report and proof of purchase for insurance claim (which was emailed to the student iCON on the day he received the PLD)

  5. If the lost device is not covered under circumstances listed in device’s insurance coverage, Parent can seek school's assistance to purchase replacement device.

  6. If the lost device is covered under circumstances listed in device’s insurance coverage, Insurer6 will advise parent on the next course of actions. Replacement device can be collected through School’s fortnight collection service/through doorstep delivery with delivery charges. Insurance exercised and ceased

    Student to inform school to enrol new device to school’s DMA






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