I am a foreigner and will be returning to my country shortly, how do I lodge a complaint against a pharmacist whom I consulted while I was in Singapore?
Under the PRA, if you wish to lodge a complaint against a pharmacist, you must submit a written complaint accompanied by an SD which must be affirmed before a Commissioner for Oaths.
Your complaint should be type-written in English and should include the full name of the pharmacist(s), the full facts of the case and your allegations against the pharmacist(s). Please refer to the details required when preparing your type-written complaint.
If you are unable to lodge your complaint while in Singapore, the SD can be made before a notary public or justice of peace, or with other person having authority under any law for the time being in force in that country to take or receive a declaration.
Once the SD has been duly affirmed / sworn, you can submit the SD and your letter of complaint to:
| What to submit | Where to submit to: |
By email | The completed and signed SD form [PDF, 255 KB] (pages 1 and 2), complaint letter; and supporting documents consolidated in one PDF file (in colour) |
Attention: Professional Conduct and Professional Standard Division/ Singapore Pharmacy Council |
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