The SPC does not assess whether there are grounds for individuals to lodge a complaint. Generally, the SPC will look into any written complaint that falls within the ambit of section 39(1) of the Pharmacist Registration Act (“PRA”). 

The types of issues concerning pharmacists that SPC will handle include:

1. Professional misconduct;

2. Performance impaired by ill health; and

3. Cases where the pharmacist was convicted in court. 

The complaint must be supported by a Statutory Declaration (“SD”) and contains information about the pharmacist that you would like SPC to look into.